This is not what you would expect from your typical pizza delivery worker. The customer was a regular and when he stopped calling you won’t believe what this worker decided to do!!
Hamblen tried to call the customer, but it went straight to voicemail. After not hearing from Alexander, Hamblen called 911, while Jenny Seiber, a Domino’s assistant manager, called authorities’ non-emergency line, according to Oregon Live.
Marion County sheriff’s deputies arrived and heard a man calling for help from inside the home.
They found Alexander suffering medical problems that could have ended his life, Marion County Sheriff’s Office spokesman Lt Chris Baldridge said.
He was taken to the hospital and was in stable condition as of Monday morning, the sheriff’s office said in a statement.
The office would not reveal what medical problems Alexander was experiencing, but said he suffers from severe health problems.
Paramedics told KOIN, however, that Alexander was on the ground of his home when they arrived, and that they believed he had a stroke. It is unknown when he suffered the medical problems.
Seiber said that Alexander is a very well-known customer, but he doesn’t have a regular order – he’ll order anything from pasta or pizza to sandwiches or wings.
‘It’s never the same thing every time,’ she said.
She added that Alexander is quiet, but friendly and nice, saying employees at the restaurant were ‘worried a little bit’ after not hearing from him for 11 days.
General manager Sarah Fuller told KOIN that Alexander has been ordering from the restaurant since 2009. ‘He orders every day, every other day,’ Fuller said. ‘His order pops up on the screen because he orders online. So we see it come across the screen and we’re like, “Oh, Kirk’s order”.’
She added that Alexander is ‘just an important customer that’s part of our family here at Domino’s.’He orders all the time, so we know him. I think we were just doing our job checking in on someone we know who orders a lot. We felt like we needed to do something.’
Jenny Fouracre, director of public relations at Domino’s headquarters in Ann Arbor, Michigan, told the Statesman Journal that the store’s efforts were consistent with the company’s customer service standards.
She said: ‘We are proud of our team members who took the initiative to reach out and help a regular customer who was in distress.
‘There are thousands of Domino’s stores across the country, but every store is really a part of their neighborhood, delivering to people in their homes, which means we often get to know our customers well.
Domino’s says they have many stories of their stores helping people and they hope that everyone will look out for one another. What a kind company!